1. Information we collect
- Account data: Username, email address and encrypted password used to secure access.
- Uploaded media: Videos, images and coordinate files required to process jobs. Files are stored temporarily and removed automatically.
- Usage telemetry: Aggregated metrics that help us troubleshoot, improve performance and keep the service reliable.
2. How information is used
- Deliver features such as resizing, smart crop, batch queues and preset management.
- Maintain authentication, quota tracking, billing and proactive support.
- Monitor infrastructure health, security events and roadmap priorities.
- Send important communications including product updates or compliance notices.
3. Sharing and disclosure
- Personal data is never sold. It is only shared when legally required or when partners operate core infrastructure under strict agreements.
- Anonymous usage analytics may be processed by trusted vendors to improve stability and performance.
4. Cookies and storage
- Session cookies keep your workspace securely authenticated.
- Preference cookies allow us to remember UI choices such as language, theme or preset filters.
- You can manage cookies through your browser. Disabling them may limit certain features.
5. Security controls
- Encryption, access controls and monitoring protect data in transit and at rest.
- Passwords are hashed with modern algorithms and never stored in plain text.
- Uploaded media is removed automatically after processing to respect ownership.
6. Your rights
- Request access, rectification or deletion of personal information.
- Export processing history for auditing or compliance purposes.
- Contact support@videoresizeia.com with any privacy request.
7. Policy changes
- We may update this policy when regulations evolve or new features launch.
- Significant changes are announced via the dashboard and release notes.
Questions about our privacy practices?
Talk to our privacy team